The Conflict Unraveled Toolkit® is based on the award-winning book by Andra Medea. It draws on an innovative approach that solves problems quickly, sanely and efficiently.

Check out our workshops or on-line courses to see what they can do for you and your organization.

The Conflict Unraveled Toolkit®: You could do well by this.

Meet Our Team

Andra Medea: Developer 
Certifications: All
Fields: Corporate, Public Sector, Non-Profit
Availability: National, International

Andra Medea started Medea & Associates in 1987 in order to provide innovative solutions to conflicts. She is the author of the award-winning book, Conflict Unraveled: Fixing problems at work and in families.  She developed her original approach while teaching at Northwestern University and the University of Chicago. Her latest book is Going Home without Going Crazy: Getting Along with Your Parents & Family (Even When They Push Your Buttons).    View Profile

Mariana Garrettson: Presenter 
Certifications: Grace Under Pressure, Solving Problems between Generations
Fields: Corporate, Public Sector, Non-Profit, Education
Availability: East, South, Midwest 

Mariana Garrettson has a Master in Public Health from the University of North Carolina at Chapel Hill, with a certificate in international peace and conflict resolution. She works as a practitioner and researcher in injury and violence prevention. She has also worked as a trainer and counselor in a crisis center for victims of domestic violence and sexual assault. Her interest in communication and conflict resolution skills originated in over a decade of leading wilderness expeditions with teens. She's Gen X.

Zak Mucha: Presenter 
Certification: Grace Under Pressure
Fields: Mental Health
Availability:  Midwest 

Zak Mucha, MSW, is a therapist in Chicago's Uptown neighborhood, focusing on issues of mental health, homelessness and substance abuse. He has worked with juvenile wards of the state, and with groups in the criminal justice system. He is on the National Advisory Board of Protect , a lobbying group working to pass child-protective laws nationwide. Mucha is also a journalist examining issues of immigration, child abuse, crime and culture, as well as the author of a novel, The Beggars' Shore . 

Karen Presley: Presenter
Certifications: Grace Under Pressure, Solving Problems between Generations
Fields: Corporate, Non-Profit
Availability: Southwest, West, as needed 

Karen Presley is a consultant and trainer in Orange County, California. She was an HR manager working with employee relations, mergers and acquisitions, reorganizations and downsizing within the software, publishing, and events industries. Her current training focus is managing multiple generations in the workplace and developing technical leaders and managers. She earned a bachelor's degree in English from California State University , Long Beach , as well as a post-graduate certificate in Technical Communications. She's on the cusp between Gen X and Baby Boomers.

Conflict Unraveled: Fixing Problems at Work and in Families, won the Silver Award for Book of the Year from ForeWord Magazine in 2005. 

Going Home without Going Crazy: How to Get Along with Your Parents and Family (Even When They Push Your Buttons) was a double finalist for Book of the Year at ForeWord Magazine in 2007.